Customer Testimonials
Pedro is really helpful, he will take care of you.
Nothing less than excellent!
My car is perfect now! They did an amazing job! Everything was very good especially the service manager and surprisingly they fix everything in warranty! I’m very happy. Thank u Alfa Santa Monica
I worked with my advisor, Sadie, and had an amazing experience. The team worked quickly and even made great recommendations! 10/10 would recommend 🙂
Very simple nice and easy. I recommend this place 5 stars, solve all the problems with my car, no issues at all.
Sadie was great. Car was done in time and she explained options that needed additional work
The reason why I choose to go here is because of the great service that I get from Pedro, he’s the best!
Very helpful and professional. Pedro helped me professionally. He is very kind, caring and knowledgeable. He patiently listened to my problem and saw to it so it be resolved.
Just picking up my Alfa Romeo at the service department.Pedro is absolutely the best ever.He’s professional, gets your car done on time and delivers the best service ever. Thanks so much Pedro!
Excellent service & organization. Casey took excellent care.
I couldn’t get a response when trying to call them, but once I went in person, they were friendly and quick to set me up with a service appointment.
Pedro was amazing. The service was great. I would go back again because of it
Pedro did an excellent job. The service was good and prompt. I am very satisfied.
I bought a used 2016 500X in 2020, but it has always been serviced here and why it's in great shape. Foreign cars are pricey to care for, but fiat of SM has coupons on their website. All of the employees I've encountered are nice! They replaced both my car batteries free last time too 🙂
Absolutely wonderful at what they do. Always a pleasant place to be. They really get things done. Thank you for everything.
Pedro is an excellent employee. He was responsive when I called and went out of his way to make it an excellent experience
This is the most friendly and honest car dealership I ever been too. With Grade A work. These people treat your car with so much care..While at the same time doing excellent work on your car.I refer this place to the whole world and Pedro the service guy he's NUMBER#1 over there when you go ask for him. He will make sure your car get the best.
Casey O'brien again went above and beyond,service was outstanding.
Kevin Krumpak, my salesman, and Eric Martin, General Manager, were terrific, knowledgeable and ensured that I had an awesome experience.
Pedro is so great! I've always had excellent service taking my car here. My car has unfortunately had its share of trouble but they always take care of me
Amazing staff, good and clean, service is always on time, they helped me with all of my concerns. 5 stars overall!!
Casey was amazing. Made the whole service trip perfect. Thank you again as well as the whole service department.
I took my car for service and also to get cilajet applied. As always, super top notch service!
Fast, honest, caring service. Pedro and Casey are always the best to work with. I'm glad I was able to work with Pedro this time around because he's so knowledgeable.
I have been using Santa Monica Fiat and Maserati for quite some time for my 2013 Fiat 500 Sport that runs really well and even better after my last visit thanks to Pedro and the team. I would recommend this dealership to anyone who needs their Fiat well taken care of. I, for one appreciate the one stop service and professionalism.
Very courteous and prompt, car finished earlier than expected and got a wash as well.
Great, like every time.
Great service advisor casey always professional and has good bedside mannors.
When my wife and I made our purchase it was nice Nick the finance guy was very nice
Attentive timely service. Called to follow up when car was ready. Will refer others. To tot to to
Jim Gonzalez, the service advisor, made all the difference in my experience from the last time. He really went out of his way to sort out a confusing warranty coverage on tires and proactively reached out and worked hard on my behalf. He kept me informed. A pleasure to work with.
Pedro is very attentive, easy to get in touch with, and ready, willing, and able to help. Highly recommended! The entire team is welcoming and professional.
Casey is the best!
Overall, I had a great experience purchasing a new 2022 Alpha Romeo Stelvio. The location has a beautiful interior, and the sales representatives we're knowledgeable, attentive, and (most importantly) not to pushy. They let the cars speak for themselves, which they certainly do — a test drive was all I needed to come my decision.
Amazing crew running this place. Greeted quickly, and serviced even faster. Great hospitality by advisor.
Pedro is the best service advisor.
Considerate and informative. Easy to wait in showroom for my car while being serviced and the representative was really helpful
Professional, pleasant and convenient. I highly recommend this dealership for sales and service. A great neighborhood business.
I am satisfied with the service from this dealer. I appreciate their work. Thank you!
Courteous loyal and friendly! This my 3rd vehicle from this dealership and I’m coming back for more!
Exceptional service from all departments. Employees are extremely knowledgeable and easy to deal with Would highly recommend.to a potential purchaser
Kevin was a pleasure to work with. He was certainly attuned to what was needed and was able to deliver a nice experience.
All work completed fast and efficiently. Explanation of issues was clear and concise. Car looks great
Great work keep up the good job. Oh yeah I’m for sure coming back and that’s a fact jack.
Professional, fast service and Saydee was great to deal with and car was delivered clean
Santa Monica Alfa Maserati did a fantastic job at fixing an electrical problem I had with my car’s sensory system. Sylvia in-service took care of my needs quickly helped arrange a rental car and now my car is running noticeably much better than before. Thank you for the highly professional care!
Efficient and nice staff Knew what was going to be done Repaired perfectly but prices are high (maybe typical for a deaker)
Silvia was great! She was very helpful and accommodating I'll be bringing my Fiat back!
Casey and the Team at SM Alfa are always a pleasure to deal with. Attentive and on time. Always!
Great service Knowledgeable staff, very helpful I love my car, just the car I wanted
Paul Marino and everyone we worked with made the overall experience less stressful in buying a car. We will definitely be back to the dealership and let anyone know who is in the market for a car.
My service manager and staff are very nice. The technical service is excellent . Sales department is very cordial
Came in for regular required maintenance. Ken and Casey and Tanya and the whole crew are always amazing, love these guys. Always super professional, friendly, punctual and ever so courteous and knowledgeable. I wouldn’t go anywhere else to service my vehicle. I will be sad to see Ken retire bit wish him well. I already know that Casey will take good care of me
All the employees nice friendly and helpful Frank was showing us inside the car and explained what each futures was for and Nick helped paperwork’s go smoothly and fast 👍🏼
Pedro and their service team are very professional.
Very friendly staff, very accommodating when it came to arranging alternate transportation, finish the job quickly
always a pleasant experience! all employees are professional and courteous. Ended up Buying my car from them.
Staff was wonderful and Sadie was amazing! Easiest oil change and servicing of my car.
Ken was amazing and very kind. He is extremely knowledgeable
Pedro is awesome, very kind and acknowledged the problem I was having with my car.
The person who helped me made this a great experience. My car runs like new!
Eric Martin was excellent to work with from the pre-order all the way to delivery. Genuinely conveyed his enthusiasm for the new MC20 and made the delivery process easy. Highly recommended.
They manage good and they help me in all my concerns I will recommend them .
Great communication with service department. Car was ready fast and rental was similar. Enjoyed new text messages.
Great customer service and helpful. From the moment I drive up, the attendant to the ppl working in parts to service.
Best service in town. Casey and Sadie took care of everything and I was in and out quick.
Excellent services. Efficient work done. Convenient drop-off and pick-up services. Friendly customer services.
If you are looking for a Maserati look no further! The team at this dealership is extremely knowledgeable and professional! I had a great experience from the time I arrived till I left with my brand new car. Thank you to everyone that made my experience by far the best ever.
Alfa Customer service is hands-down the best customer service I’ve ever received over many years in many vehicles.
Great and honest service
I needed my passenger side rear light replaced. Everyone I contacted from the moment I drove onto dealership to the time I left was fabulous! They are all very attentive, kind, respectful and friendly combined with masterful skills at optimizing my cars proficiency. Seriously warm hospitable folks!